Shipping & Returns

Shipping & Returns

Visage de Bebe Inc.: Shipping and Returns


All online transactions run through domain are in Canadian dollars. In some instances you may have the option to select an alternative currency. Where available, that option will be presented to you.

Online Shipping Policy

Upon placing an online order with, we use the financial and contact information you provide during our secure checkout process to promptly ship you your order. Occasionally, circumstances such as backordered items, incorrect information or insufficient funds may delay shipment. Visage de Bebe Inc. will make every effort to contact you and clear up any such issues.

In general, we strive to ship orders within 2 – 3 days of the order being placed. Please review our Terms and Conditions policy for additional information.

Shipping and Handling

Any dates specified by Visage de Bebe Inc. for delivery of the goods are intended to be an estimate only. If no date is specified for delivery of the goods, delivery shall be within a reasonable time. Our goal for delivery is 2 – 3 days of the order being placed, but we do not guarantee that time frame.

Subject to the other provisions of our ‘Terms and Conditions’ policy, Visage de Bebe Inc. shall not be liable for any loss, whether direct or consequential, economic or loss of profits or otherwise, arising directly or indirectly out of any delay in the delivery of the goods. Nor will any delay entitle the buyer to terminate or rescind the contract.

A shipping and handling fee will be applied to all shipments and is based on the size and weight of order. Visage de Bebe Inc. typically ships via Canada Post Expedited however you may request alternative shipping methods if available.

Please review our ‘Terms and Conditions’ policy for additional information.

Return Policy

Any returns must be reviewed on a case-by-case basis. If you wish to return your product then you must contact us to state your reason.

All returns and exchanges must be made within seven (7) days of original purchase date. We understand that there can be shipping delays or logistical issues that would make this difficult so please contact us first before you ship the product back to us.

Visage de Bebe Inc. will not accept collect shipments unless pre-authorized by management. Original receipt must be sent to us and returned item must be in its original packaging and in an un-used condition.


Due to the nature of use for Visage de Bebe Inc. products, we do not apply a warranty at this time. In some circumstances such as out-of-box product defect, we will replace the product once the original product is returned to Visage de Bebe Inc. for inspection and confirmation of defect. No other claims of warranty will be honoured.

Visage de Bebe Inc. shall not be liable for any damage if the buyer makes any further use of the goods after giving notice, or if they alter or repair the goods without permission from Visage de Bebe Inc..

Visage de Bebe Inc.’s liability under the warranty shall be limited to repairing or replacing the goods in question, or refunding the price of such goods.

© Visage de Bebe Inc., all rights reserved.